Communication is a key, must-have skill in today’s employment market. This short online course will help prove to employers that you’re able to communicate confidently and effectively online to different audiences.
This course would be great for anyone working in an office environment such as a PA, Office Manager etc. Also great for anyone looking to work in PR, Media Relations or as a Communications Officer.
Awarded 2 CPD points upon successful completion
We’re spending an ever increasing amount of time online so there has never been a more important time to ensure that how you communicate whilst online is both appropriate and effective.
This course is designed to teach you how to communicate professionally and effectively online on various platforms.
Module One – covers the definition of online communication, connecting to the internet, real-time and delayed communication, types of online audience, the internet and the law.
Module Two – you’ll look at email structure, language and tone, web pages, texting, social media, wikis and instant messaging.
Module Three – covers video conferencing features, preparation and good practice, video presentation features, structure, audience and software, audio conferencing features, preparation, software and good practice.
Module Four – You’ll go through a summary, communication forms, audiences and finally writing and speaking online.
Spoken online communication including video conferencing, online presentations and audio conferencing.
There are no pre-requisites required for this course.
Great for anyone looking to work in Office Administration positions such as Secretary, Personal Assistant, Virtual Assistant (VA), where you will need to be able to communicate using digital methods including email, video conferencing, social media and more.